SMS Privacy Policy:

Information Collection: We collect and store the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties

Use of Information: Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. No mobile opt-in data will be shared with third parties.

Data Security: We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.

Terms of Service for SMS Communications and Consent for SMS Communication

By providing my phone number to the J.P. Moore Agency, you agree and acknowledge that the J.P. Moore Agency, may send receive customer care, account notifications, and marketing text messages text messages to your wireless phone number for updates related to insurance products and services, existing policy updates, claims, billing, quotes, discounts, marketing messages, and account notifications. No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purpose.

If you have consented to receive customer care, account notifications, and marketing text messages from J.P. Moore Agency, you may receive text messages related to insurance products and services. Below are examples:

Customer Care Example

1. Hi Sarah, This is the J.P. Moore Agency. We wanted to check in on your recent customer care request regarding your insurance claim. We are here to help. Reply STOP to opt out of SMS messaging.

Account Notification Example

1. Good morning Steve, This is the J.P. Moore Agency. We are reaching out about an account notification regarding your policy renewal in 30 days. Reply STOP to opt out of SMS messaging.

Marketing Example

1. Hi Joe, This is the J.P. Moore Agency. Thank you for trusting us with your homeowners insurance. We noticed your auto insurance is not currently with us. One of the best ways to reduce costs is to bundle your home and auto insurance. Reply to this message if you would like to find out how much you can save Reply STOP to opt out of SMS messaging.

Standard Messaging Disclosures
Message and data rates may apply
Message Frequency: SMS frequency will be between 5-1000 messages daily company wide. Message frequency may vary depending on the type of communication.
You can opt-out at any time by texting “STOP”. Reply “START” to opt in to receive text messages again.

For assistance text “HELP” or visit our Privacy Policy and SMS terms and conditions.